Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform and use our healthcare services.

Our privacy practices apply to all services listed below, each of which may involve collection and use of relevant health information:

• 1. Dental Care

  Patient dental records, appointment history, and treatment plans are stored securely and accessed only by authorized personnel.

• 2. Children’s Care (Pediatrics)

  Parental consent is required for collection and use of children’s health information. Pediatric data is handled with additional care and confidentiality.

• 3. Cardiology Services

  Cardiology data, such as ECGs, reports, and treatment history, is stored securely for continuity of care and future reference.

• 4. General Medicine

  Information from consultations with general practitioners is recorded to ensure consistent and effective care.

• 5. Dermatology

  Photos, skin assessments, and treatment logs may be collected and stored to monitor dermatological progress.

• 6. Eye Care (Ophthalmology)

  Vision test results, prescriptions, and eye health reports are kept for reference and follow-up appointments.

• 7. Homeopathy

  Treatment plans and remedy histories are documented to ensure accurate and personalized homeopathic care.

• 8. Nutrition & Diet Consultation

  Dietary assessments, goals, and nutrition plans are recorded to support your health and wellness journey.

• 9. Physiotherapy

  Rehabilitation progress, exercise plans, and therapy logs are securely stored and shared with relevant specialists when required.

Information We Collect

We collect personal and medical information necessary to provide high-quality healthcare services. This may include:

• Full name, contact details, and demographic information

• Medical history and health conditions

• Appointment details and service usage

• Payment information (when applicable)

• Device and usage data (IP address, browser type, etc.)

Use of Information

We use the collected information to:

• Schedule and manage appointments

• Provide consultations and treatment plans

• Improve our services and user experience

• Process payments and generate invoices

• Communicate with users regarding services, updates, and health reminders

• Comply with legal obligations and regulatory requirements

Sharing of Information

We do not share your personal or medical data with third parties except:

• With your consent

• To healthcare professionals involved in your care

• To comply with legal requirements or court orders

• To payment gateways for transaction processing

Data Security

• We implement strict security measures, including data encryption, secure servers, and restricted access.

• Staff are trained to maintain confidentiality and data integrity.

Your Rights

You have the right to:

• Access your personal data

• Request corrections or deletions

• Withdraw consent at any time (where applicable)

• File complaints with data protection authorities

Data Retention

• We retain your data only as long as necessary for service delivery and legal compliance. Once no longer needed, your information is securely deleted.

Changes to This Policy

• We may update this Privacy Policy periodically. You will be notified of significant changes via email or notifications on our platform.