Scope of Services

Welcome to our healthcare platform. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully to understand your rights and responsibilities.

Our services are designed to provide healthcare support and information across a wide range of medical and wellness fields. The following service areas are covered under these terms:

• 1. Dental Care

  We provide access to dental professionals for routine check-ups, cleanings, fillings, extractions, and other dental treatments. Users can book appointments, receive oral health advice, and manage dental care plans.

• 2. Children’s Care (Pediatrics)

  Pediatric services include medical care for infants, children, and adolescents. Our pediatricians offer consultations, immunizations, growth monitoring, and treatment for common childhood illnesses.

• 3. Cardiology Services

  Our cardiology department handles heart-related health concerns, including diagnosis, treatment planning, and management of conditions such as hypertension, arrhythmia, and heart disease.

• 4. General Medicine

  We provide access to general practitioners who diagnose and treat a wide variety of medical conditions. Services include physical exams, prescriptions, and general medical advice.

• 5. Dermatology

  Dermatology services cover skin, hair, and nail conditions. Users can consult with dermatologists for issues like acne, eczema, psoriasis, and skin infections, as well as cosmetic dermatology.

• 6. Eye Care (Ophthalmology)

  Eye care services include vision tests, eye exams, and treatment for conditions such as cataracts, glaucoma, and vision impairment. Appointments with ophthalmologists and optometrists are available.

• 7. Homeopathy

  Homeopathic services involve holistic treatments using natural substances. Users can consult certified homeopaths for personalized remedies targeting both physical and emotional health concerns.

• 8. Nutrition & Diet Consultation

  Nutritionists and dieticians provide dietary assessments, personalized meal plans, and guidance for managing conditions like obesity, diabetes, and digestive issues. Wellness and lifestyle tips are also included.

• 9. Physiotherapy

  Physiotherapy services aim to improve physical function and mobility through therapeutic exercises, manual therapy, and rehabilitation. These services are useful for injury recovery, chronic pain, and post-operative care.

User Responsibilities

Our services are designed to provide healthcare support and information across a wide range of medical and wellness fields. The following service areas are covered under these terms:

• Users must provide accurate and up-to-date personal and medical information when registering or booking appointments.

• All advice and treatment provided through the platform should be followed responsibly.

• Users must not misuse the services or provide false information.

• t is the user's responsibility to consult emergency medical services for urgent health concerns, as this platform does not replace emergency care.

Appointments & Cancellations

• Appointments can be scheduled via our online platform or mobile application.

• Users must arrive on time or notify service providers in case of delays.

• Appointments should be cancelled or rescheduled at least 24 hours in advance.

• Missed appointments or repeated cancellations may result in penalties or restricted access.

Payments & Refunds

• All fees are to be paid through the payment methods provided on the platform.

• Refunds will be processed based on cancellation policies and service usage.

• Any disputes regarding payments must be reported within 7 days of the transaction.

Privacy & Data Protection

• We are committed to protecting your personal and medical information.

• All data is stored securely and used only for service provision, in accordance with our Privacy Policy.

• We do not share your information with third parties without your consent, except as required by law.

Limitations of Liability

• We do not guarantee specific medical outcomes.

• The platform acts as a medium to connect users with healthcare providers; we are not responsible for the quality of individual medical services.

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

Modifications to Terms

• We reserve the right to change these Terms & Conditions at any time.

• Users will be notified of significant changes via email or platform notifications.

• Continued use of the services after such updates constitutes acceptance of the revised terms.